Can't create more questions
If you are using a Free Version you can only create up to 5 questions.
If you are using a Premium Version please proceed as follows
1 ) Please reconfirm you BB model
2 ) Please indicate if you have an SD memory card and its storage size
3 ) Please go to your Blackberry Home Screen
Select the Option folder
Scroll to Memory and click the enter Key
Please send us the reading for :
Application Memory
Device Memory and
Media Card Memory
4 ) Go to eSurvey Main Screen
Hit the menu key and scroll down to the Data BackUp option and click enter
A blue dialog square will show you that a backup file is being created
Once finished go to your email application and create a new email for us :
Type the memory information and then add the exported file as follows
Hit menu and scroll down to attach file
Go to this folder
MediaCard/Emser/Esurvey/Backup
Attach he file backup.odb and send us that email
With this information on hand we will be able to provide you a resolution to your issue